Delivery & Return
For any questions regarding delivery or returns, feel free to contact our customer support team at:
📧 Email: Info@rumansanitary.com
📞 Phone: +92 302 7184184
We value your trust and aim to provide a seamless shopping experience!

Delivery Information
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At Ruman Sanitary Fittings, we ensure a smooth and reliable delivery process to get your products to you on time.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at Your Doorstep
Loose items
Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Complete Sets
Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
Refunds are issued via the original payment method.
Shipping charges are non-refundable.
If the return is due to a defective or incorrect item, we will cover the shipping costs.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
Ruman Sanitary Fittings – A Legacy of Excellence
Advanced Surface Plating Technology
Our Mirror-Sided Nickel-Chromium Plating Technology (Ni = 8µm, Cr = 0.25µm) ensures exceptional durability and resistance to corrosion. This advanced coating allows our metal components to effortlessly pass the 200-hour salt spray test, maintaining their shine and finish even in humid bathroom environments.
World-Class Accessories
At Ruman Sanitary Fittings, we use high-precision copper and brass elements, ensuring long-lasting performance. Our products are designed to withstand over 500,000 uses, equivalent to more than 20 years in a normal household (assuming 50 uses per day). With a water flow rate of 4-5 L/min, our fittings are water-saving, eco-friendly, and easy to clean and maintain.
Lead-Free Brass for Healthier Water
Our faucets are crafted from lead-free copper that meets German standards. With a precipitated lead content lower than 4µg/L and no detectable lead in water, our products comply with strict European and American safety regulations, ensuring a healthy and safe water supply for your home.
Water-Saving Technology
Equipped with Neoperl (Swiss) concealed bubblers, our faucets feature a 6-layer special honeycomb filter that removes dirt and impurities. This advanced filtration system ensures a smooth, splash-free water flow while maintaining an optimal 4-5 L/min water supply. Designed for efficiency and sustainability, our technology reduces water wastage, promotes environmental conservation, and is easy to clean and maintain.